T&C

TERMS & CONDITIONS OF MEMBERSHIP

  1. It is a criterion of membership of Two Hearts Meet that men and women must be single, divorced, widowed or otherwise free to commit to a relationship. We depend on your honesty in declaring your status in this regard and in answering all the questions on the Personality Profile Questionnaire truthfully.
  2. Two Hearts Meet require from its members photo identification, for example driver’s licence or passport. We require proof of home address, for example a utility bill.  We also need to be provided with contact phone number and e-mail address (if you have email).
  3. We will endeavour to ensure that all personal information of members is correct, but we cannot guarantee its accuracy. Therefore, we cannot be held responsible for any inaccuracies in regards to the personal information we receive from members.
  4. Two Hearts Meet endeavours to introduce members to potential suitable partners. We cannot provide the chemistry required to make people attracted to each other and can only provide members with the opportunity to meet people whom we consider to be compatible from the information we have been provided with.
  5. Two Hearts Meet agrees to keep all the information we receive absolutely confidential and will not under any circumstances give this information to any third parties.
  6. Members of Two Hearts Meet agree to take personal responsibility for their own personal safety. It is important that members agree to meet potential partners in a public place, preferably during the day time, and to continue to do this until he or she feels comfortable to meet in other locations. For reasons of safety, it is also recommended that members let someone know where he or she is going.
  7. All members of Two Hearts Meet agree to treat other members with complete respect and courtesy. Membership will be immediately invalidated, without a refund, where a member’s behaviour offends or shows disregard for other members.
  8. Two Hearts Meet may refuse membership to any person at its own discretion.
  9. It is the responsibility of each member to follow up on any introductions provided. If, for any reason, a member fails to contact or meet with an introduction after numbers have been exchanged, we will consider this as one of the agreed number of contractual introductions based on their membership package.
  10. A member can on request; due to unforeseen circumstances (for example hospitalization) put their membership on hold for any one period not exceeding 3 months.
  11. Two Hearts Meet will make contact with members a few weeks after an introduction has been made to find out if both parties are happy with the match and to update respective files with any further information or feedback received from members.
  12. It is the responsibility of each member to contact Two Hearts Meet if he or she needs further introductions or to discuss any issues relating to the introduction they receive.
  13. Two Hearts Meet will then arrange an introduction providing the member has made every genuine effort to meet those members to whom he or she has already received an introduction.
  14. It is the member’s responsibility to inform Two Hearts Meet in writing if he or she no longer wishes to receive introductions and for their name to be removed from the company records.
  15. Membership Package: This includes the registration fee plus up to three introductions. Subsequent introductions if required are only paid by you on a Pay per Introduction basis.
  16. Refunds: The registration fee is non-refundable. However, we will return the cost of any unused introductions if it becomes apparent that we are  unable to offer you any matches.